This qualification provides the essential knowledge and practical skills needed to operate CCTV systems effectively and meet SIA licensing requirements. It covers key topics including legislation, safe working practices, surveillance techniques, CCTV system operation, drug-misuse awareness, and evidential documentation.
This course equips you with the competence and confidence needed to begin or progress in a CCTV operator role within the private security industry.
Units covered:
Principles of Working in the Private Security Industry
Principles and Practises of working as a CCTV operator in the private security industry
**Minimum of three students required for this course to take place due to practical assessment’s**
To secure your place on an upcoming course select an available date from the calendar below and proceed to checkout.
Alternatively, you can book by contacting us on 01502 441622 or emailing enquiries@mgpc.co.uk.
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Course participants must be at least 18 years of age.
Learners must possess a sufficient level of English language ability, including speaking, reading, writing, and listening skills. An English assessment will be conducted prior to, or during, the course.
While a First Aid qualification is not a mandatory requirement for this licence, it is considered best practice for all security professionals to hold a valid and current First Aid certificate.
The course is delivered over three-days.
Our blended learning approach combines flexible online self-study with tutor-led classroom training.
Training takes place at one of our Highfield approved training centres in East Anglia. The centre’s are equipped with modern classroom facilities and provide suitable space for demonstrating realistic scenarios you may encounter as a qualified CCTV Operator in the private security industry.
Alternatively, we can carry out the course at your business premises providing there is adequate space.
Assessments are carried out through a combination of multiple-choice examinations and practical scenario based assessments.
Choose a course date from the calendar above and pay online, or contact us by phone or email to secure your place.
Once you attend you will be given your course materials. Our experienced trainers will guide you through the units covered.
Upon successfully passing the course, the awarding body will issue your certificate, which you can use to apply for your SIA licence (if applicable).
This qualification supports progression into roles such as CCTV operator in control rooms, public space surveillance operator, retail surveillance support, and wider security monitoring positions within the private security industry.
Yes. The Highfield Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) is a recognised licence-linked qualification required to apply for an SIA CCTV operator licence.
You will develop skills in monitoring CCTV systems, identifying suspicious behaviour, following operational procedures, handling incidents, and producing accurate evidential records in line with industry standards.
No previous experience is required. The course is suitable for beginners as well as those already working in security who want to gain their CCTV operator qualification and SIA licence.
Our course instructors have over 25 years experience in the security industry. This means that you are getting training based on real-life situations designed to prepare you for what is to come. If you have any questions, worries, or want to know how to prepare, then we are here to help.
